![]() ![]() Please make sure you have installed the following updates and then see whether this issue continues: When logged in with a new user account, are you testing with the same email account? Have you tried testing with a different email account? Meanwhile, we may also try testing with the same email account on another computer to see the result.īesides, there used to have a known issue when searching in Outlook which was caused due to June security update. >Logged in with a new user and created a profile in OUtlook and the same result Which type of email account are you using? Exchange, POP3 or IMAP? In order to fix the issue efficiently, I'd like to clarify the following questions: First, I'd like to mention that when starting Outlook in safe mode, the Windows Search Service is turned off which means searching in Outlook normal mode or safe mode uses different search mechanisms.
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